Built in Almaty, for Kazakhstani businesses
A WhatsApp chatbot platform made specifically for small and medium businesses in Kazakhstan.
Why we built this
In Kazakhstan, WhatsApp isn't just for chatting with friends and family — it's where business happens. Most businesses, from a small car wash to a furniture store, run their entire customer communication through one WhatsApp number. A much smaller number use Telegram instead. Behind that WhatsApp number is almost always one person, trying to answer every single customer by themselves.
Most customers actually do their browsing and decision-making in the evening, after work, relaxing at home and scrolling through social media — exactly when a business's WhatsApp usually goes quiet.
Without even realizing it, a tired or busy manager responds faster and warmer to messages that feel important, and slower — or not at all — to ones that don't. The owner assumes every customer gets the same attention. Often, they don't.
Some customers want to buy immediately. Others are about to spend real money, so they want time, questions answered, and reassurance first. A rushed reply often loses exactly the customers who were worth waiting for.
Nobody writes down what a customer asked, follows up, or checks whether they ended up happy. A conversation that could have become a loyal customer quietly disappears into the chat history.
Even the most dedicated manager forgets a current promotion, an updated price, or a changed policy — leaving the customer with a mixed, half-answered impression instead of a confident one.
None of this happens because anyone is careless — it happens because they're human. And every one of these small, ordinary moments quietly costs a business potential customers the owner never even finds out about.
What Prodo does about it
Prodo is built to close exactly these gaps — not to replace the warmth of a real conversation, but to make sure no customer is ever met with silence, inconsistency, or a forgotten detail.
Prodo answers instantly, including the evenings and weekends when people actually do their browsing — the exact hours a business usually misses the most.
No mood, no bias, no judging a message by its tone. Every customer gets the same attentive answer.
Prodo always works from the exact information the business owner gave it, so customers get accurate, consistent answers every time.
Customers can type or simply send a voice note — Prodo understands both.
When a question genuinely needs the owner's judgment, Prodo hands the conversation straight to them over WhatsApp instead of leaving the customer waiting.
The goal is simple: every business in Kazakhstan deserves to look as attentive, informed, and professional as it actually wants to be — not hidden behind a WhatsApp number nobody has time to answer.
Who's behind Prodo
Дамисхан Бауыржан
Founder & Project Lead
Behind Prodo is a decade of real business experience in Kazakhstan — not observed from the outside, but lived through directly. Over that time, Damiskhan Bauyrzhan has run several businesses of his own, well beyond software: trading and retail, import and export, and service-based ventures, each with its own genuine ups and downs. That history gave him a close, practical understanding of how Kazakhstani businesses actually operate day to day, how customers think and decide, and exactly where ordinary human communication quietly breaks down — the same gaps Prodo is built to close.
That business experience is paired with a background in software engineering and project management — the reason Prodo is built, run, and supported end-to-end by one person, rather than handed off in pieces across a larger team. The two sides inform each other: the years spent actually running businesses in Kazakhstan shape what Prodo should do, and the engineering background is what makes it possible to build it.
Company
Red Studio LLP
- BIN
- 250840018389
- Address
- Almaty, Bostandyk District, Abay Avenue 164